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1. Research from Forrester (paid report) shows that, on average, every dollar invested in UX brings 100 in return. That’s an ROI of 9,900%.

2. Eighty-eight percent of online consumers are less likely to return to a site after a bad experience.

3. One study showed that a well-designed user interface could raise your website’s conversion rate by up to a 200 percent, while better UX design could boost conversion rates up to 400 percent.

4. Focusing on UX is reducing the support costs by 90 per cent.