LUG
Travelers who are concerned of their baggages will have the access to track and find their baggages easily upon arrival, streamlining their journey through the domestic terminal. With this new baggage handling system, it helps to address traveler’s fear of baggage lost by providing continous updates of the bag and thus, rapid reaction by the user.
With the implemention of RFID technology, Lug system is a great opportunity for improvements and efficiency in airport and airline industry. It provides an excellent customer service experience that leads to generous profits.
Travelers who are concerned of their baggages will have the access to track and find their baggages easily upon arrival, streamlining their journey through the domestic terminal. With this new baggage handling system, it helps to address traveler’s fear of baggage lost by providing continous updates of the bag and thus, rapid reaction by the user.
With the implemention of RFID technology, Lug system is a great opportunity for improvements and efficiency in airport and airline industry. It provides an excellent customer service experience that leads to generous profits.
User Journey Map
RFID technology embedded in a durable hard plastic with secured outer ring.
In flight luggage information is implemented to inform worried travelers.
Self-service kiosk allows the travelers to track their baggages after check-out.
