Research - Rumo app for train drivers

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I took part in the research step of the development of a train drivers application for Rumo (formerly ALL), which controls Brazil’s largest rail network.

In the first part of the research we conducted interviews with the IT, HR, engineering and administrative areas in order to understand everyone's expectations regarding the application. There was also a brainstorm, which served as an input for Requirements Analysis.

Brainstorm: What is the main idea of the project? What are the tecnologies that we need?

Understanding the routine at Rumo: train driver studing in a train simulator and part of the IT team

The main objective of the application was to improve the communication with the train drivers, for this we had to understand not only about the users but also about the routine and peculiarities of this work environment. As part of the immersion process, I participated in the training about the Operational Regulation, which teaches basic rules for train maneuvering. I also took a 7-hour trip on the locomotive between Ponta Grossa and Curitiba.

Understanding the routine at Rumo: inside the locomotive and studying the rails

From the information collected, personas were defined to help develop the first flows and the wireframe, serving as a guide for the creation of prototypes in the next steps.