Psst...The complete artwork is at bottom.
TITLE
Rolls Royce & Singapore Airlines - Safety Operation App
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DESCRIPTION
We are in a team of 5 people, 2 senior designer, 2 mid-senior designer & 1 project manager.
CHALLENGE:
CHALLENGE:
Rolls Royce partnering with Singapore Airlines to create one mobile application for pilot, called Pilot Insight and one desktop application for engineering, called Availability. This two application need to ease the airlines operation process and create better flight planning. As we split into 2 small team, Small Team #1 handle Availability App, then Small Team #2 handle Pilot Insight App.
I as Mid-Senior Designer work closely with 1 senior designer in handling Availability App.
I as Mid-Senior Designer work closely with 1 senior designer in handling Availability App.
APPROACH:
As part of the team member, we have decided to link the business value and target users experience by going through an aviation clash course with clients. The team have make use of all the relatable informations to craft the products accordingly. Aim is to provide world class safety to the Singapore Airlines flight passenger.
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RECRUITMENT PROJECT
To smoothen the operation process by building the tablet app concept for Aviation Engineer & Pilot.
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PROJECT INFO
UIUX Crafting / Prototyping Preparation / Face-to-face Usability Testing
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TARGET AUDIENCE
Aviation Engineer use the Availability App. Pilot use the Pilot Insight App.
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YEAR
2018
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Behind the scene
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We will like to share some behind the scene on the way we land on the design concept, there are few activities happened in between from Task Brief till Insight sharing, those are:
(1) Task Brief
(2) Landscape Analysis
(3) Design Charrette
(4) User Insight
(5) User Persona
(6) Face-to-Face Usability Testing Preparation
(7) Face-to-Face Usability Testing
(8) Usability Testing Data Synthesis
(9) Style Guide
(1) Task Brief
(2) Landscape Analysis
(3) Design Charrette
(4) User Insight
(5) User Persona
(6) Face-to-Face Usability Testing Preparation
(7) Face-to-Face Usability Testing
(8) Usability Testing Data Synthesis
(9) Style Guide
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TASK BRIEF
YOUR BRIEF & OUR OBJECTIVE
Aleph Labs • Rolls Royce • Singapore Airline
Aleph Labs • Rolls Royce • Singapore Airline
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LANDSCAPE ANALYSIS
7 BRANDS: Interactive Data Visualisation
5 BRANDS: Delightful Macro Interaction User Interface
5 BRANDS: Delightful Macro Interaction User Interface
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Interactive Data Visualisation
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Delightful Macro Interaction User Interface
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DESIGN CHARETTE
4 WEEKS
📍Singapore Airline Training Centre, Changi
📍Singapore Airline Training Centre, Changi
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Design Charette Intro
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A few of our outputs
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ACTIVITY No.1
Roundtable Introduction
Roundtable Introduction
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ACTIVITY No.2
Stakeholder Interview
Stakeholder Interview
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ACTIVITY No.3
Focus Question
Focus Question
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Behind The Scene
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USER INSIGHT
DESIGN CHARETTE OUTCOME
Generative thought & idea by participant. Card Sorting the sticky note by facilitator.
Generative thought & idea by participant. Card Sorting the sticky note by facilitator.
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Ideas & Insights
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Approach
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USER PERSONA
DESIGN CHARETTE OUTCOME
The list of User Persona is form via Stakeholder Interview during the Design Charette session.
The list of User Persona is form via Stakeholder Interview during the Design Charette session.
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FACE-TO-FACE USABILITY PREPARATION
2 APPs
Team #1 • Handle Availability App ~ DESIGNER: Poon & Ken Lim
Team #2 • Handle Pilot Insight App ~ DESIGNER: Avis Lum & Klennie Lee
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FACE-TO-FACE USABILITY TESTING
2 APPs
Team #1 • Handle Availability App • Flight Hangar - Flight Engineer
Team #2 • Handle Pilot Insight App • Singapore Airline Training Center - Pilot
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PROTOTYPE
PROTOTYPE
Availability App
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PROTOTYPE
PROTOTYPE
Pilot Insight App - Before Flight Insight
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PROTOTYPE
PROTOTYPE
Pilot Insight App - Flight Insight Ready
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PROTOTYPE
PROTOTYPE
Pilot Insight App - 2 Days Later
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USABILITY TESTING INSIGHT
OUTCOME, USER JOURNEY MAP, UIUX STRATEGY
Handle Availability App & Handle Pilot Insight App
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Outcome
Outcome
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Concept
Concept
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Availability App
Availability App
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Pilot Insight App
Pilot Insight App
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UIUX Strategy
UIUX Strategy
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STYLE GUIDE
2 APPs TECH HANDOVER DOCUMENT
Availability App & Handle Pilot Insight App
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Availability App
Availability App
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> FLOW <
• FLIGHT ENGINEERING •
• FLIGHT ENGINEERING •
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Pilot Insight App
Pilot Insight App
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> FLOW <
• PILOT •
• PILOT •
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SUMMARY
4 WEEKS + 2 APPs
Handle Availability App & Handle Pilot Insight App
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PRODUCTION
Project Management: Yeng Reyes
Design Charrettes + Design Review: Avis Lum & Poon Wen Ang
UIUX Designer: Klennie Lee & Ken Lim Tian Shyang
Project Management: Yeng Reyes
Design Charrettes + Design Review: Avis Lum & Poon Wen Ang
UIUX Designer: Klennie Lee & Ken Lim Tian Shyang
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