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Transactional SMS In UAE Service is used to send Payment Related SMS. You can also integrate it with your platform to automatically send OTP. Visit our site now to opt for OTP SMS Service In UAE
Do you know those random text messages you receive from a company saying that your order is ready for delivery?
Perhaps a text message that your hotel reservation has been confirmed? If so, congratulations! You know much more about transactional SMS than you actually do.
Transactional SMS In UAE is a basic non-SMS Marketing In UAE. These messages originate in flows that begin with a purchase or other direct interaction with your brand that requires customer feedback. Transaction content usually also appears in feed emails, and customers expect you to confirm transactions made on your site.
About 98% of people who receive text messages open them. With this in mind, it is not surprising that transactional SMS has become a convenient way to communicate with customers in many companies and organizations around the world. It is non-marketing and customer-oriented, with the goal of providing better service and a better customer experience by creating a healthy relationship between the organization and its audience.
What are transactional SMS?
An SMS transaction is an automated text message that a company or organization sends to its customers or users to convey important information about their personal use of the company's services or products. Transactional SMS messages are generally not considered marketing or promotional, meaning that a text message begins with a customer's action and identifies the personal details of the transaction between the company and the customer.
Create transactional SMS in a stream
Create an SMS stream. This flow must be triggered by a transactional event on your website, such as placing an order. Then add Transactional SMS messages to your feed using drag and drop. Transactional SMS may not contain marketing material for other products or your brand beyond what is necessary to communicate the transaction.
Normal SMS messages are used for transaction flow to place orders, confirm shipments, and create an account. If you want to use an asynchronous metric through your e-commerce integration, you'll need to create a custom metric. Klaviyo has an open API that you can use to configure it.
For example, if your company conducts financial transactions online, you can send an electronic transaction receipt to your customer via SMS.
The concept of SMS business promotion has evolved a lot over the decades. Even in recent times, most of the organizations have used only Promotional SMS In UAE to promote their products and services to their customers. But now the focus has shifted from targeting promotional communications to media communications that guide customers through the customer journey. This has radically changed the dynamics of the relationship between the company and the customers.
Transactional SMS Type
There are different types of Transactional SMS that are used for different purposes, though the primary purpose remains the same, which is to timely deliver important transaction information to your customers.
Depending on your purpose and type of transaction, and no matter what kind of products or services you offer, you can use Bulk SMS In UAE for transactions with receipt management in different ways. The most common and most commonly used types of transactional SMS include order confirmations, shipping and delivery updates, OTPs and electronic receipts.
One-Time Password (OTP): Transactional SMS can be used to send a one-time password to customers to maximize the security of your platform. Customer actions like login, payment etc. They can be verified by sending an automatic one-time password (OTP SMS In UAE).
Informational Alerts: You can send any important information about your services or products to your customers via transactional SMS. For example, if you are an e-commerce business owner, you can send these messages to your customers to notify them about order status, shipment updates, delivery status, payment etc. This will help you to make your customers aware of the whole process. from beginning to end.
Booking Confirmation or Cancellation: Sending transactional text messages to customers is a great way to remind them of the status of their reservations regarding hotel stays, flights or other activities.
General Alerts: Sending transactional SMS messages to your customers in the form of alerts for specific actions can help your organization in providing effective customer service.
